This business involves transporting goods and equipments for households and businesses that are relocating. Anyone who has moved houses knows it is very hectic and they would like to find someone who can help them to have a smooth transition devoid of headaches and pain.
Moving business has been left to amateurs who are not offering professional services especially in the domestic movers market. Most of the Lorries and pick up trucks that are engaged in this business only do it as a part time venture. The rest of the time they are transporting sand and stones for construction. Customer dissatisfaction is very high. If you come in and offer high quality professional service, you can set your business apart from the rest. Be willing to start small and grow as your experience develops.
You or your employees need to know how to take apart and reassemble furniture such as beds. You also need know how to pack items into boxes, how to fit them inside your vehicle while using space to the maximum and taking care of delicate items. Effective management of logistics is a critical key to success.
- Moving truck
- Dolly Carts
- Packing Blankets – set yourself apart by providing packing blankets to cushion items from breakages.
- Packing Boxes
- Office equipment
Getting these equipments which don’t cost much will make your business to look more professional and that is what will help you to beat the competition.
- Packers and Movers
There is no shortage of staff to employ, you only need to select the best and give them further training.
- Insurance premium
- Rent for office and parking space
- Maintenance of vehicles
- Licenses and permits
Once you’ve discovered a market, network. Make contacts with landlords who may recommend you to tenants who are moving. Real estate agents are also a very key business source for you. Don’t forget Word of mouth is also a great way to get more customers. If you give good service and exceed the customer’s expectations, you will definitely get more business through their recommendation.
Branding is vital to your business. Get a good business name, logo and company color. Make sure that in your marketing process, you associate the company with excellent service and professionalism.
Carry out an aggressive advertising and marketing campaign and you will get customers who are willing to give you a try.
If business is good, consider adding employees and expanding your market base. You can also add more services to your moving business, such as selling packing materials. Starting a self-storage business is also a viable route to take.
How to beat the competition:
Make your service more professional by obtaining the following:
Get an insurance policy with a reasonable amount of coverage for damages and liability. Let your customers know that their goods are in safe hands and should any breakages occur, they will be duly compensated. This will have a big impact on your clientele.
This industry has many players offering cheap services because they do not have insurance or the required licenses. You can beat the competition by getting licensed and this will increase customer confidence.
You can offer extra services such as providing storage space for clients as they move or for those who have not yet found the suitable place. You can also provide stand alone packing and unpacking services.
Train your employees on the basics of moving different types of furniture and how to pack them. Make sure that they have excellent customer relations skills. This business requires someone who is firm but patient. You can also ensure that they have uniforms probably overalls with the company name and logo. It is such things that really make you to stand out and to look more professional and trustworthy.
Give details to services that you offer. Include the fact that you are trained, licensed and insured. Dedicate a page to providing a moving checklist that prepares your customers for the moving experience. Give customer positive feedback and testimonials in the website and in other promotional materials.
Have a physical office where you can be reached in case of any issues that a customer may have. Most of the movers presently do not have offices and reaching them is hectic. Having an office will create trust in your potential customers.